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CHLOE FERRY SUNGLASSES  - Please check your sunglasses are not PREORDER before emailing us. If they are PREORDER this means the sunglasses will be dispatched to you within 14 working from the ordering date. 
JYY MAKEUP is non refundable due to health & hygiene reasons
CHLOE FERRY SUNGLASSES, HATS & EARRINGS are non refundable due to Hygiene reasons
Please note: All of our Sunglasses are non refundable, non returnable due to Hygiene reasons
Order Enquiries contact our Customer Services team. Email: CUSTOMERCARE@JYY.LONDON
(Monday-Friday 9am-5pm) please allow 2 working days for a response!
alternatively you can message us on Instagram @JYYLDN
As soon as you place your order, we're on it - we know you need it fast! Unfortunately this means we will be unable to make any changes as it's already being processed at the warehouse. You'll need to place another order or return any unwanted items.
PR/Bloggers/Business Enquiries Contact our PR team. Email: PR@JYY.LONDON